top of page

OUR

HEALTH GUARANTEE

Our puppies are raised with lots of supervision, care and interaction that aids in Puppy Development 

 

Before they leave us, they will have health examinations by a certified Veterinarian, dewormed, vaccinations UTD. Tails and dew claws are left intact, unless discussed and planned otherwise with Breeder

 

They will be introduced to many things to insure a well sound and happy pup, including proper introductions to bathing and Professional grooming. 

​

This protects the Breeder, the Pup and the Buyer. 

  • Clients have 72 hours from time of receiving puppy to have their new pup examined by a certified Veterinarian.  If said puppy is not examined within this time frame, any guarantee is null and void.

 

  • We offer a 2 year Health Guarantee against genetic illness such as kidney, liver or heart disease ..etc.  This does not include problems that are not genetically based of course.

 

  • Our guarantee is a replacement guarantee, never a money back guarantee.

 

  • We understand that you may have become very attached to your puppy, so we sometimes allow the original pup to be kept.  A request to have pup spayed or neutered before we send a replacement would be made.  Breeder has final choice whether someone is allowed to keep their original pup.

 

  • Puppies are not held without a deposit.  Deposits are NON-REFUNDABLE but may be transferred to a puppy from the next litter...or when one is available.  The replacement pup must be of like value and could have different coat colour and parentage.

 

  • Balsam Ridge never guarantees size or colours...as only Mother Nature can determine this in the end.

 

  • Buyer is responsible for all shipping costs for puppy or dog returned and for recieving replacement puppy.

HEALTH DOCUMENTS

​​​

  • At Balsam Ridge we work closely with our Veterinarians and strive to keep our dogs as healthy and happy as possible.
     

  • We PROMISE to have our breeders tested for specific afflictions that may affect this particular breed and practice SAFE breeding ethics.
     

  • von Willebrand's Disease (vWD)
     

  • Neonatal Encephalopathy (NE)
     

  • CERF (Eyes-Examiner>Board Certified Veterinary Ophthamologist)
     

  • Hips (to look for signs of Hip Dysplasia)
     

  • Cardiac (Heart-Examiner Veterinary Cardiologist)
     

  • Progressive Rod-Cone Degeneration ( PRA-prcd)
     

  • Degenerative Myelopathy ( DM )

PLEASE NOTE that we never reimburse any kind of Vet fee.

bottom of page