

OUR
HEALTH GUARANTEE
Our puppies are raised with lots of supervision, care and interaction that aids in Puppy Development
Before they leave us, they will have health examinations by a certified Veterinarian, dewormed, vaccinations UTD. Tails and dew claws are left intact, unless discussed and planned otherwise with Breeder
They will be introduced to many things to insure a well sound and happy pup, including proper introductions to bathing and Professional grooming.
This protects the Breeder, the Pup and the Buyer.

-
Clients have 72 hours from time of receiving puppy to have their new pup examined by a certified Veterinarian. If said puppy is not examined within this time frame, any guarantee is null and void.
-
We offer a 2 year Health Guarantee against genetic illness such as kidney, liver or heart disease ..etc. This does not include problems that are not genetically based of course.
-
Our guarantee is a replacement guarantee, never a money back guarantee.
-
We understand that you may have become very attached to your puppy, so we sometimes allow the original pup to be kept. A request to have pup spayed or neutered before we send a replacement would be made. Breeder has final choice whether someone is allowed to keep their original pup.
-
Puppies are not held without a deposit. Deposits are NON-REFUNDABLE but may be transferred to a puppy from the next litter...or when one is available. The replacement pup must be of like value and could have different coat colour and parentage.
-
Balsam Ridge never guarantees size or colours...as only Mother Nature can determine this in the end.
-
Buyer is responsible for all shipping costs for puppy or dog returned and for recieving replacement puppy.
HEALTH DOCUMENTS
-
At Balsam Ridge we work closely with our Veterinarians and strive to keep our dogs as healthy and happy as possible.
-
We PROMISE to have our breeders tested for specific afflictions that may affect this particular breed and practice SAFE breeding ethics.
-
von Willebrand's Disease (vWD)
-
Neonatal Encephalopathy (NE)
-
CERF (Eyes-Examiner>Board Certified Veterinary Ophthamologist)
-
Hips (to look for signs of Hip Dysplasia)
-
Cardiac (Heart-Examiner Veterinary Cardiologist)
-
Progressive Rod-Cone Degeneration ( PRA-prcd)
-
Degenerative Myelopathy ( DM )
PLEASE NOTE that we never reimburse any kind of Vet fee.